Overview
The Artemis Agency ("we," "us," "our," or "Company") — operating as searchcontentco — is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information when you visit our website, use our services, or interact with us.
Information We Collect
We collect information you provide directly to us, including:
- Contact Information: Name, email address, phone number, company name, and other details you provide when contacting us or completing a form.
- Content Brief Information: When you submit a content brief for our services, we collect keyword targets, industry information, target audience details, competitor URLs, and other content specifications.
- Payment Information: Billing address, payment method, and transaction history (processed securely through Stripe).
- Communications: Messages, emails, and any correspondence you send us.
We also automatically collect certain information when you visit our site:
- Device Information: Browser type, operating system, device type.
- Usage Information: Pages visited, time spent, links clicked, referral source.
- Location Information: General geographic location based on IP address.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process orders and deliver articles you've commissioned
- Communicate with you about our services and respond to your inquiries
- Send transactional emails (order confirmations, article delivery)
- Analyze usage patterns and improve our website and services
- Comply with legal obligations
- Prevent fraud and ensure security
Information Sharing and Disclosure
We do not sell your personal information. We may share information with:
- Service Providers: Stripe (payment processing), Firebase (hosting and databases), Telegram (internal notifications), and Jina AI (research assistance).
- Legal Requirements: When required by law or to protect our rights and safety.
- Business Transfers: In case of merger, acquisition, or sale of assets.
Data Security
We implement reasonable security measures to protect your information, including encryption for payment data and secure storage in Google Cloud infrastructure. However, no security system is impenetrable. We cannot guarantee absolute security.
Data Retention
We retain your information for as long as necessary to provide services and fulfill legal obligations. Content briefs and order information are retained for service delivery and record-keeping. You may request deletion of your data as permitted by law.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance user experience. These may include:
- Session cookies (temporary, deleted when you close your browser)
- Persistent cookies (remain to remember preferences)
- Analytics cookies (to understand usage patterns)
You can control cookies through your browser settings. Disabling cookies may affect functionality.
Your Rights and Choices
Depending on your location, you may have rights to:
- Access the personal information we hold about you
- Request correction or deletion of inaccurate information
- Opt-out of marketing communications
- Request data portability
- Lodge a complaint with applicable authorities
To exercise these rights, please contact us at desk@searchcontentco.com.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children under 13. If we become aware that we've collected such information, we will delete it promptly.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.
International Data Transfers
Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our services, you consent to such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Effective" date and, when required, by other means. Your continued use of our services constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Email: desk@searchcontentco.com
- Address: The Artemis Agency